Last updated: May 2026
This Privacy Policy describes how Ramtown Animal Hospital (referred to as "we," "our," or "the practice") handles personal information collected through our website at ramtownveterinary.com and through visits to our clinic at 6 Ramtown-Greenville Rd, Howell, NJ 07731.
Information We Collect
We collect the following types of information:
- Information you provide directly - your name, contact details, pet information, and any messages you send through our website contact form or by phone.
- Information collected automatically - basic technical data your browser sends when visiting our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
- Information collected at the clinic - veterinary medical records, payment information, and communication history relating to your pet's care.
How We Use Your Information
We use the information we collect to:
- Provide veterinary care and respond to your inquiries
- Schedule and confirm appointments
- Process payments and maintain billing records
- Send appointment reminders and follow-up communications
- Maintain accurate medical records as required by New Jersey veterinary regulations
- Improve our website and services
How We Share Information
We do not sell your personal information. We may share information in limited circumstances:
- With laboratories, specialists, or referral hospitals as needed for your pet's care
- With payment processors and financing partners (CareCredit, Scratchpay) when you choose to use those services
- With our practice management software provider (Pulse Covetrus) for the purpose of managing appointments and records
- When required by law, regulation, or valid legal request
Website Cookies and Tracking
Our website may use small text files (cookies) that help the site function and allow us to understand how visitors use the site. You can disable cookies in your browser settings if you prefer, although some features of the site may not work as intended.
Third-Party Services on Our Site
Our website includes content from third-party services, including Google Fonts, Google Maps, CareCredit, Scratchpay, and FormSubmit (used to receive form submissions). When you interact with these services, they may collect information according to their own privacy policies.
Data Security
We take reasonable steps to protect the information we hold, including secure storage of medical records and the use of encrypted connections (HTTPS) for our website. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security.
Children's Information
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
You may request a copy of the information we hold about you or your pet, ask us to correct inaccurate information, or request that we delete information we are not legally required to retain. Contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect any changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Ramtown Animal Hospital
6 Ramtown-Greenville Rd
Howell, NJ 07731
Phone: (732) 836-9500
Email: ramtownah@gmail.com